FAQ > Frequently Asked Questions > What kind of contract do you have? Are the parents health checked and certified? What kind of guarantee do you offer if the dog has a genetic problem?
TATTLE TAIL LLC
“Where a dog’s nose saves a life and embraces a heart!”
Tattle Tail LLC Hip/Health Guarantee - - - Please read carefully!!!!
Puppy Health Guarantee
Congratulations on your purchase of a Tattle Tail LLC puppy. Your puppy has been selectively-bred for excellent quality, health, soundness, intelligence, scenting ability and good temperament. We have worked hard since the birth of your pup to assure that you have the best possible puppy for you and your family!
Tattle Tail LLC continues to research and remove out of our breeding program as many other health issues as possible, beyond the conditions over which responsible breeders have some control, i.e. adequate hips and eyes. For some of these issues (such as allergies, cardiac problems, epilepsy, incorrect bites), there is not a "test", genetic marker, or data base of affected or producing Labradors.
Some health issues are significantly impacted by conditions in the dog's environment or there is only a "suspected" genetic basis but no clear-cut genetic pattern. For example, elbow problems do not have a clear genetic basis, and elbow x-rays are not always easy to read, even for the OFA. Often, elbow problems are due to minor puppy injuries, hard play or running, jumping off steps or a couch, playing Frisbee, leaping on sand at the beach, etc., all of which may appear harmless, but are not at this early stage of development. In addition, such conditions may be simply a fluke of Mother Nature, as we see with humans.
These issues mentioned above, without clear-cut genetic basis and a test and/or database for the condition, or those significantly affected by environmental factors, cannot be covered by Tattle Tail LLC’s health guarantee. Undescended testicles or female bladder or fertility problems are not guaranteed. For those items that we do not cover, we would under nearly all circumstances still accept return of the dog, without compensation.
Our general health guarantee is for 5 business days from the date of delivery, meaning that you are guaranteed to receive a healthy puppy. All further guarantees are outlined below!
General Health Guarantee
Your puppy is guaranteed to be in good general health and free of congenital deformities as of the time you take possession of the puppy (unless otherwise agreed upon). For this guarantee to be in effect, you will need to take the puppy to your veterinarian within 5 days of receiving him/her. If your veterinarian feels the puppy is not as represented, please have him or her write a letter describing the problem. Then call us (801-598-2567) to make arrangements for returning the puppy. Should this puppy die from a genetic defect or should this puppy develop a life threatening genetic defect* within the health guarantee period, Tattle Tail L.L.C will replace the dog with another puppy of the same sex and value as soon as one becomes available. No cash refund will be offered (unless otherwise agreed upon in writing). Tattle Tail LLC will not be held responsible for any veterinary bills incurred.
Since Tattle Tail LLC has no control over the puppy's new environment, this general health guarantee will not be in effect after the 5 days has expired, and will not cover problems caused by neglect (poisoning, accidents, etc.), or exposure to other sick dogs, even during the first 5 days. If your puppy develops diarrhea, it is likely due to stress, water change, food changes or over-feeding. If it continues more than a couple days, the puppy should be checked by a vet, particularly for the protozoan parasites, coccidia and giardia, which are common in the environment and easily treated.
Puppy Hip/Eye Guarantee
Tattle Tail LLC breeds their dogs in an effort to significantly reduce the possibility of genetic hip and eye problems, however, due to reasons beyond our control, these problems still occur. If these health problems arise in a dog purchased from Tattle Tail LLC, the following puppy replacement agreement applies:
Hip Guarantee:
- If the OFA (Orthopedic Foundation for Animals, INC) finds the dog to be dysplastic, in order to qualify for a replacement the following must be fulfilled:
A. KC Owens is to receive a copy of the hip x-ray and a copy of the OFA written report.
B The dogs AKC registration number and the microchip or tattoo number must be reported to OFA at the time test results are submitted for evaluation. It is also recommended that these identification numbers be noted on the x-rays when they are submitted to OFA.
C. If the dog is found to be dysplastic, the dog will be replaced after the return of the dog to KC Owens and the dogs registration papers are to be signed over to Tattle Tail LLC.
D. All freight charges are to be paid for by the owner, for both the replacement puppy as well as the dog that is returned.
E. The OFA shall be the sole judge regarding hip dysplasia.
F. Purchaser agrees to provide proof that the dog has been spayed/neutered prior to replacing dog with another dog from like breeding.
This guarantee is void if the dog has an traumatic accident such as being hit by a vehicle or large fall, or any injury resulting in a damaged leg.
Eye Guarantee:
- If the CERF(Canine Eye Registration Foundation) finds the dog to have bad eyes, in order to qualify for a replacement the following must be fulfilled:
A. Tattle Tail LLC is to receive a copy of the examination from the Ophthalmologist and a copy of the CERF report.
B. If the dog is found to have a congenital defect before 26 months, the dog will be replaced after the return of the dog to Tattle Tail LLC and the dogs registration papers are to be signed over to Tattle Tail LLC.
C. All freight charges are to be paid for by the owner, for both the replacement puppy as well as the dog that is returned.
D. The CERF shall be the sole judge regarding congenital eye problems.
F. Purchaser agrees to provide proof that the dog has been spayed/neutered prior to replacing dog with another dog from like breeding.
SCENT ABILTY/TRAINING
The client acknowledges that it is accepted that dog training and breeding will not provide exact results. Each dog is different in regards to ability, intelligence and temperament. Tattle Tail LLC makes no expressed, or implied guarantee, to the possible results reached through training or to the level of competency reached by said pup provided.